FAQ
Support Center
No, when you sign up for the pre-sale campaign, you are required to pay a $100 deposit only. The remaining amount will be paid at the dealer upon pick-up.
Yes, after paying the $100 deposit, you will get a discount of $500 which will be deducted from the final price upon pick-up at the NIU dealer.
Yes, the $100 deposit will be credited from the final price. So, when you pick up your scooter at the dealer you will pay the discounted price less $100. (ex. The NQi GT S Sport at $3,799, you will pay at the store $3,799 - $100 deposit - $500 discount = $3,199)
The retail prices listed for the bikes do not reflect local taxes/tag/title, freight, destination or preparation charges.
Once the scooter is delivered, you can pay the remaining payment at the dealer/store you selected.
Yes, the deposit is refundable until June 30th.
The NQi GT S Sport pre-sale can be purchased in the below countries:
Canada
USA
The VAT varies state by state. Please visit http://www.salestaxstates.com/ to easily look up your sales tax.
When signing up for this pre-sale, you will be able to choose your favorite scooter color before paying the deposit.
No, it’s not possible to change your color choice. Your chosen dealer might be able to accommodate the change request but we can’t guarantee this.
Black with red stripes
Black with white stripes
White with red stripes
All colors are glossy.
When signing up for this pre-sale, you will be able to choose your preferred NIU Dealer before paying the deposit.
No, it’s not possible to change the pick-up location.
In mid-June you will receive an email notification when your scooter will be ready for pick-up at your selected NIU Dealer.
YES! You can test drive the NQi GT series among our other models at your local dealer: https://www.niu.com/en/niu-store-finder/find-store
Our scooters’ battery, motor and charger are all backed by a 2-year warranty. You can get more details from your NIU Dealer.
It depends on your local state laws. Contact your local NIU dealer with any inquiries. The dealer may be able to help you with obtaining the license required by your state.
You can also take a look here for more details: https://niumobility.freshdesk.com/en/support/solutions/articles/43000560810-do-i-need-a-license-to-drive-your-scooter-
It depends on your local state laws. Contact your local NIU dealer with any inquiries.
You can send an email to [email protected] with a copy of the proof of payment and your account details. We will check the status of your order.
In mid-June you will receive an email notification that your scooter will be ready for pick-up. If you didn’t receive this notification yet, you can send an email to [email protected] with your account details. We will check the status of your order.
May 16 - June 30: NIU Online pre-sale
June 15 onwards: Status updates per email
August: Pick-Up and final payment
No, when you sign up for the pre-sale campaign, you are required to pay a $100 deposit only. The remaining amount will be paid at the dealer upon pick-up.
Yes, after paying the $100 deposit, you will get a discount of $600 CAD which will be deducted from the final price upon pick-up at the NIU dealer.
Yes, the $100 deposit will be credited from the final price. So, when you pick up your scooter at the dealer you will pay the discounted price less $100. (ex. The NQi GT S Sport at $5299 CAD*, you will pay at the store $5299 CAD* - $100 deposit - $600 CAD discount = $4599 CAD)
The retail prices listed for the bikes do not reflect local taxes/tag/title, freight, destination or preparation charges.
Once the scooter is delivered, you can pay the remaining payment at the dealer/store you selected.
Yes, the deposit is refundable until June 30th.
The NQi GT S Sport pre-sale can be purchased in the below countries:
Canada
USA
The VAT varies by province. Please visit https://www.thoughtco.com/canadian-sales-tax-rates-510599 to easily look up your sales tax.
When signing up for this pre-sale, you will be able to choose your favorite scooter color before paying the deposit.
No, it’s not possible to change your color choice. Your chosen dealer might be able to accommodate the change request but we can’t guarantee this.
Black with red stripes
Black with white stripes
White with red stripes
All colors are glossy.
When signing up for this pre-sale, you will be able to choose your preferred NIU Dealer before paying the deposit.
No, it’s not possible to change the pick-up location.
In mid-June you will receive an email notification that your scooter will be ready for pick-up at your selected NIU Dealer.
YES! You can test drive the NQi GT series among our other models at your local dealer: https://www.niu.com/en/niu-store-finder/find-store
The scooters will only be available for pick-up at the listed NIU Dealers. Dealers that are outside your region for pickup will arrange delivery of your vehicle. You should provide proof of necessary licenses or documentation to this dealer via email or by phone in order for the product to be delivered.
Our scooters’ battery, motor and charger are all backed by a 2-year warranty. You can get more details from your NIU Dealer.
It depends on your local state laws. Contact your local NIU dealer with any inquiries. The dealer may be able to help you with obtaining the license required by your province.
It depends on your local state laws. Contact your local NIU dealer with any inquiries.
You can send an email to [email protected] with a copy of the proof of payment and your account details. We will check the status of your order.
In mid-June you will receive an email notification that your scooter will be ready for pick-up. If you didn’t receive this notification yet, you can send an email to [email protected] with your account details. We will check the status of your order.
May 16 - June 30: NIU Online pre-sale
June 15 onwards: Status updates per email
August: Pick-Up and final payment
